We are the Australian Government’s principal revenue
collection agency. We aim to manage and shape the revenue systems that lead to
social and economic policy, and to fund services for Australians.
We manage revenue through a range of collection systems,
including income tax, goods and services tax (GST), super and excise. We
administer a range of benefits and refunds, including income tax and GST
refunds, excise grants, family tax benefits and the super guarantee.
We also address broader issues affecting Australia’s revenue
systems, such as aggressive tax planning, persistent tax debtors, globalisation
and the cash economy.
For more information on the ATO's structure, refer to Our organisation
We're all about diverse career opportunities. As a large
organisation, we can offer you an amazing breadth of career opportunities to
help you reach your ultimate career destination. We are looking for employees
who have the drive and initiative to seize opportunities for career and
personal development.
We offer a range of opportunities in areas such as audit,
finance, accounting, legal, economics, analytics, information technology, human
resources, design, marketing and communication.
ATO structure
The ATO is divided into three main areas: Compliance Group, People,
Systems and Services Group, and the Law Design and Practice Group.
These groups are further divided into business lines. Each
line focuses on a type of taxpayer such as small business/individual taxpayers
or private groups and high wealth individuals, a category of tax such as indirect
tax, or an aspect of internal support such as enterprise solutions and
technology.
Compliance Group
Our Compliance Group helps to create an environment that
promotes high levels of voluntary compliance with tax and super laws, including
access to entitlements, at a minimum cost to taxpayers.
Some of the business and service lines you may work in are:
- Indirect Tax
- Private Groups and High Wealth Individuals
- Public Groups and International
- Tax Practitioner, Lodgment Strategy and
Compliance Support
- Small Business/Individual Taxpayers
- Smarter Data
- Superannuation.
People, Systems and Services Group
Our People, Systems and Services Group creates the right
environment including systems for our staff as well as assisting customers to
meet their obligations and make it as easy as possible for people to interact
with us.
Some of the business and service lines you may work in are:
- ATO Corporate
- ATO Finance
- ATO People
- Organisation Realignment
- Business Reporting and Registrations
- Enterprise Solutions and Technology
- Service Delivery Support
- Client Account Services
- Customer Service and Solutions
- Debt
Law, Design and Practice Group
Our Law, Design and Practice Group is responsible for the
interpretation of tax and super laws and manages relationships with our staff,
the government and other government agencies.
Some of the business and service lines you may work in are:
- Integrated Tax Design
- Review and Dispute Resolution
- Tax Counsel Network.
For more information on our groups and business lines, refer
to the organisational structure in Our Executive.
Commissioners' statement 2014-18
The Australian
Taxation Office has set out on a path of reinvention. This journey over the
next few years focuses us on changing how we operate to better meet the needs
and expectations of the community.
We have created a
dedicated program for transforming the client experience while we continue to
deliver high-quality customer service.
This year we
released a new statement of our vision, mission and values and purposefully
selected and delivered some initiatives to signal the genuine commitment to
change.
Read more about our journey of reinvention in the ATOCorporate Plan 2014-18.
We are one of the largest public service employers in
Australia. We are located in all capital cities and regional locations across the
county such as Albury, Townsville and Newcastle. We do not offer entry level programs
in all our locations. Check the job documentation or application form before
applying to find out where we are offering programs.