When you choose a career with us, you are joining a world
class tax and superannuation (super) administration focused on keeping our
revenue system vital, fair and progressive for all Australians.
Responsibility for Australia’s tax and super systems may be
our area of speciality, but that doesn’t mean we only hire accountants. As part
of a large organisation, you will have the opportunity to work in a range of
areas, from customer service to law, information technology and more.
We are the Australian Government’s principal revenue
collection agency. We aim to manage and shape the revenue systems that lead to
social and economic policy, and to fund services for Australians.
We manage revenue through a range of collection systems,
including income tax, goods and services tax (GST), super and excise. We
administer a range of benefits and refunds, including income tax and GST refunds,
excise grants, family tax benefits and the super guarantee.
We also address broader issues affecting Australia’s revenue
systems, such as aggressive tax planning, persistent tax debtors, globalisation
and the cash economy.
For more information on the ATO's structure, refer to Our organisation.
We're all about wide career opportunities. As a large
organisation, we can offer you an amazing breadth of career opportunities to
help you reach your ultimate career destination. We are looking for employees
who have the drive and initiative to seize opportunities for career and
We offer a diverse range of opportunities in areas such as
audit, finance, accounting, legal, economics, information technology, human
resources, design, marketing and communication.
The ATO is divided into three main areas: Compliance Group, People,
Systems and Services Group, and the Law Design and Practice Group.
These groups are further divided into business lines. Each
line focuses on a type of taxpayer such as small business/individual taxpayers
or private groups and high wealth individuals, a category of tax such as indirect
tax, or an aspect of internal support such as enterprise solutions and
Our Compliance Group helps to create an environment that
promotes high levels of voluntary compliance with tax and super laws, including
access to entitlements, at a minimum cost to taxpayers.
Some of the business and service lines you may work in are:
Our People, Systems and Services Group creates the right
environment including systems for our staff as well as assisting customers to
meet their obligations and make it as easy as possible for people to interact
Our Law, Design and Practice Group is responsible for the
interpretation of tax and super laws and manages relationships with our staff,
the government and other government agencies.
For more information on our groups and business lines, refer
to the organisational structure in Our Executive.
Taxation Office has set out on a path of reinvention. This journey over the
next few years focuses us on changing how we operate to better meet the needs
and expectations of the community.
We have created a
dedicated program for transforming the client experience while we continue to
deliver high-quality customer service.
This year we
released a new statement of our vision, mission and values and purposefully
selected and delivered some initiatives to signal the genuine commitment to
Read more about our journey of reinvention in the ATO
Corporate Plan 2014-18.
Duration 2mins 05secs. A transcript of Commissioners' Welcome is also available.
We are one of the largest public service employers in
Australia. We are located in all capital cities and many regional locations
across the county such as Albury, Townsville and Newcastle. We do not offer entry
level programs in all our locations. Check the job documentation or application
form before applying to find out where we are offering programs.