• About Us

    When you choose a career with us, you are joining a world class tax administration of more than 25,000 people focused on keeping our revenue system vital, fair and progressive for all Australians.

    Responsibility for Australia’s tax and super systems may be our area of speciality, but that doesn’t mean we only hire accountants. As a large organisation, we provide you with an opportunity to work in a range of areas, from customer service to law, information technology and more.

  • What we do

    We are the Australian Government’s principal revenue collection agency. We aim to manage and shape the revenue systems that lead to social and economic policy, and to fund services for Australians.

    We manage revenue through a range of collection systems, including income tax, goods and services tax (GST), super and excise. We administer a range of benefits and refunds, including income tax and GST refunds, excise grants, family tax benefits and super guarantee.

    We also address broader issues affecting Australia’s revenue systems, such as aggressive tax planning, persistent tax debtors, globalisation and the cash economy.

    For more information on the ATO structure see Our organisation. 

    Watch our video Working for all Australians to find out more about the important work we do. This showcases the role of the ATO and how it works with the community to ensure Australia’s tax and superannuation systems are administered fairly and effectively.

    We're all about wide career opportunities. As a large organisation, we can offer you an amazing breadth of career opportunities to help you reach your ultimate career destination. We are looking for employees who have the drive and initiative to seize opportunities for career and personal development.

    We offer a diverse range of opportunities in areas such as audit, finance, accounting, legal, economics, information technology, human resources, design, marketing and communication.

    Our organisation

    ATO structure

    The ATO is divided into three main areas: Compliance Group, People, Systems and Services Group, and Law Design and Practice Group.

    These groups are then further divided into business and service lines. Each line focuses on a type of taxpayer such as small business/individual taxpayers or private groups and high wealth individuals, a category of tax such as indirect tax, or an aspect of internal support such as enterprise solutions and technology.

    Compliance Group

    Our Compliance Group helps to create an environment that promotes high levels of voluntary compliance with tax and super laws, including access to entitlements, at a minimum cost to taxpayers.

    Some of the business and service lines you may work in are:

    • Indirect Tax
    • Serious Non-compliance
    • Public Groups and International.

    People, Systems and Services Group

    Our People, Systems and Services Group creates the right environment including systems for our staff as well as assisting customers to meet their obligations and make it as easy as possible for people to interact with us.

    Some of the business and service lines you may work in are:

    • ATO Corporate
    • ATO Finance
    • ATO People
    • Business Reporting and Registrations
    • Enterprise Solutions and Technology
    • Service Delivery Support
    • Client Account Services
    • Debt
    • Customer Service and Solutions.

    Law, Design and Practice Group

    Our Law, Design and Practice Group is responsible for the interpretation of tax and super laws and manages relationships with our staff, the government and other government agencies.

    Some of the business and service lines you may work in are:

    • Integrated Tax Design
    • Review and Dispute Resolution
    • Tax Council Network.

    For more information on our groups and business and service lines, refer to the organisational structure in Our Executive.

    You could work here

     

    Commissioners' statement 2013-14

    Building on our reputation and century of service to Australia, we want the ATO to be trusted and respected here and internationally. To do this we will work with government, agencies, small and large business, the tax profession, individuals and our employees.

    To read more about how we will achieve these outcomes go to the ATO Annual Plan 2013-14 including the Commissioners' statement 2013-14.

    Our locations

    We are one of the largest public service employers in Australia with over 25,000 people located in more than 40 locations.

    We have a presence in all capital cities and many regional locations such as Albury, Townsville and Alice Springs.

    We do not offer entry level programs in all our locations. Check the job documentation or application form before applying to find out where we are offering programs.